Sun Blade 2000 Maintenance

SYSTEM TYPE:  SUN BLADE 2000 AnySystem.com Maintenance Support and Features 24x7 Hardware Support 8x5 Hardware Support Parts Only Support STANDARD* Telephone Support On-Site Technical Support YES YES NO NO Technical Phone Support YES YES Y...

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Sun Blade 2000 Maintenance

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    New List Price

    : $789.00

    Anysystem Price

    : $357.00

    You Save

    : $432.00 (55% Off)

    Product Description

    SYSTEM TYPE:  SUN BLADE 2000

    AnySystem.com
    Maintenance Support and Features

    24x7 Hardware Support

    8x5 Hardware Support

    Parts Only
    Support

    STANDARD*
    Telephone Support

    On-Site Technical Support

    YES

    YES

    NO

    NO

    Technical Phone Support

    YES

    YES

    YES

    YES

    On-Site – “Parts Depot/Crash Kit”

    YES

    NO

    NO

    NO

    24 Hour Helpdesk Availability

    YES

    NO

    NO

    NO

    On-Site Account Review

    QUARTERLY

    SEMI-ANNUAL

    OPTIONAL

    OPTIONAL

    Coverage Hours

    24x7x365

    8:00am – 5:00pm EST
    M-F

    NEXT DAY PARTS/SYSTEMS DROP-OFF

    8:00am – 5:00pm EST /M-F / OR
    24x7x365
    PHONE SUPPORT

    Response Time

    4 hours
    (Initial return call within 4 hours)

    4 hours
    (Initial return call within 4 hours)

    4 hours
    (Initial return call within 4 hours)

    4 hours
    (Initial return call within 4 hours)

    Support Coverage

    24x7x365

    8:00am - 6:00pm EST / M-F

    8:00am – 5:00pm EST / M-F

    8:00am – 5:00pm EST / M-F
    OR
    24x7x365
    PHONE SUPPORT

    HOURLY RATE  FOR NON-MAINTENANCE SERVICE

    $285.00 per hour (minimum 3 hours)
    PLUS hardware cost

    $195.00 per hour (minimum 2 hours)
    PLUS hardware cost

    $115 per hour

    PLUS hardware cost

    Business Hours:
    $75.00

    After Hours:
    $95.00

    ANNUAL RATE FOR MAINTENANCE CONTRACT
    (Includes replacement Hardware)

    Starting From:
    $1,295.00 per
    year

    Starting From:
    $995.00 per year

    Starting From:
    $695.00 per
    year

    $475.00
    per year

    $695.00 per year

    *Standard Warranty includes telephone support in the case of DOA or failed hardware. Telephone for software configuration / installation assistance is not included in the Standard Warranty.

    Sun's standard policy is to attempt to provide support for hardware for up to 5 years from the last date they sell it, which is commonly called the EOL or End-Of-Life Date. After that, Sun wants you to go out and spend a whole lot of money on a brand new server even if the old one is running just fine. We don't think that makes any sense, so we've put our years of expertise to action to save you money with AnySystem's EOL Support options. Unlike Sun, our support continues for as long as you need to keep your server running. Click here to read more about our EOL Support Options

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    Part & Systems

    All parts are covered by our 12 Month Bumper-To-Bumper warranty. If you are unsure of the part you require, email our technical department at support@anysystem.com for assistance, as they are eager to help you. If you require a quote or delivery details please send us an email or call us at 201-445-3122.

    EOL SUPPORT & MAINTENANCE

    AnySystem.com specializes in the support of Self-Maintainers!!! AnySystem's staff has the experienced staff and knowledge to assist you in being successful in providing on-site services for your IT systems.We can also provide on-site technical services for most locations that you do not have technical on-site staff.

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